How do I contact Support?

Before contacting Support, please try to find an answer on this FAQ.If you don’t find a solution, tap on the bubble button (or Contact Us bu...

I earned a reward outside of the game, how do I redeem it?

Please tap the Contact us or text bubble icon at the top of this FAQ, and let us know your award so that we can redeem it for you.

What are Tickets, Coins and Gems for?

Tickets, Coins and Gems are different currencies to buy content:Tickets are used to participate in Events.Coins are used to buy crates from ...

How do I get new cards and cosmetics?

You may get new content:Buying crates from the Shop using Coins. Levelling up from playing ranked and event games. Completing Missions to pr...

I received a card, but I can't see it in the Cards menu

Your deck can only include cards from the same Legion as your warlord and from neutral factions (Imperial Army, Chaos and Mechanicum). Cards...

How do I get new Warlords?

Warlords may appear in any crate containing cards. There are Rare, Epic, and Legendary Warlords. They have the same chances of appearing in ...

I have received a new Warlord. How do I use it?

To use your new Warlord, you need to create a new deck. Go to the Cards menu, tap on 'Change deck', then 'New deck'. You will see a list wit...

What do card rarity colours mean?

Rarities affect the likelihood of a card or cosmetic appearing in crates. The rarity colours are:No colour: Common.Green: Rare.Orange: Epic....

Where can I see my progress and edit my profile?

You can see your progress and edit your profile from the profile menu.The profile menu is located in the top left corner of many menus. It s...

What kinds of crates are in the game?

There are two types of crates:Shop Crates have two variants: card crates and cosmetic crates. They are available at the Shop and can be boug...

How do I play a Practice Match?

Tap on the Battle menu.To challenge another player, type their username and then tap ‘Challenge’. If they accept it, you’ll move on to the ...

I found an unbalanced card

If you want to get involved in the community to discuss balance changes, you may follow us on social media:Discord: discord.gg/7JQC7KG Faceb...

What are the odds in Shop crates?

Crates in the Shop include 5 cards or cosmetics, which can have Common, Rare, Epic or Legendary rarity. The odds of getting cards with high ...