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FAQ
I want to delete my account
Account Management
What are the odds in Shop crates?
What does each Trait do?
Combat
What does Initiative mean?
What are Tickets, Coins and Gems for?
I earned a reward outside of the game, how do I redeem it?
More
How can I play on a second device with my account?
How does combat work?
What happens if I run out of cards during the game?
What happens if I hadn’t finished an Event run when the event ends?
How do Events work?
How do Campaigns work?
How do I join a Lodge?
How do I invite a friend to my Lodge?
How do I accept a Lodge invite?
What is my Rating for?
How do Ranked Seasons work?
What happens when a Ranked season Ends?
How can I see achievements?
How do experience and levels work?
How do I get Veteran Status and what do I get from it?
How do I create a new deck?
How do I change decks?
How do I edit decks?
I cannot make purchases on Steam
A purchase failed
Communication
Fair Play
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